BSBA in Marketing



Sales Representative

Significant Points

  • Employment opportunities will be best for those with a college degree, the appropriate knowledge or technical expertise, and the personal traits necessary for successful selling.
  • Job prospects for wholesale sales representatives will be better than those for manufacturing sales representatives, particularly in small firms.
  • Earnings of sales representatives usually are based on a combination of salary and commissions.

About the Position

  • Regardless of the type of product they sell, their primary duties are to interest wholesale and retail buyers and purchasing agents in their merchandise and to address clients' questions and concerns.
  • Sales representatives demonstrate their products and advise clients on how using these products can reduce costs and increase sales. They market their company’s products to manufacturers, wholesale and retail establishments, construction contractors, government agencies, and other institutions.
  • Depending on where they work, sales representatives have different job titles. Those employed directly by a manufacturer or wholesaler often are called sales representatives. Manufacturers’ agents or manufacturers’ representatives are self-employed sales workers or independent firms who contract their services to all types of manufacturing companies. Many of these titles, however, are used interchangeably.
  • Sales representatives spend much of their time traveling to and visiting with prospective buyers and current clients.
  • Obtaining new accounts is an important part of the job. Sales representatives follow leads from other clients, track advertisements in trade journals, participate in trade shows and conferences, and may visit potential clients unannounced. In addition, they may spend time meeting with and entertaining prospective clients during evenings and weekends.
  • Sales representatives have several duties beyond selling products. They analyze sales statistics; prepare reports; and handle administrative duties, such as filing expense account reports, scheduling appointments, and making travel plans. They read about new and existing products and monitor the sales, prices, and products of their competitors.

Job Outlook

  • Employment of sales representatives, wholesale and manufacturing, is expected to grow about as fast as average for all occupations through the year 2014, primarily because of continued growth in the variety and number of goods to be sold. Also, many job openings will result from the need to replace workers who transfer to other occupations or leave the labor force.
  • Prospective customers require sales workers to demonstrate or illustrate the particulars of a good or service. Computer technology makes sales representatives more effective and productive, for example, by allowing them to provide accurate and current information to customers during sales presentations.
  • Job prospects for sales representatives, wholesale and manufacturing, will be best for persons with the appropriate knowledge or technical expertise as well as the personal traits necessary for successful selling.
  • Opportunities will be better for wholesale sales representatives than for manufacturing sales representatives because manufacturers are expected to continue contracting out sales duties to independent agents rather than using in-house or direct selling personnel.
  • Employment opportunities and earnings may fluctuate from year to year because sales are affected by changing economic conditions, legislative issues, and consumer preferences.

Employer Requirements

  • A wide range of educational backgrounds is suitable for entry sales positions, but many employers prefer those with experience in related occupations.
  • The background needed for sales jobs varies by product line and market. Many employers hire individuals with previous sales experience who lack a college degree, but they increasingly prefer or require a bachelor’s degree because job requirements have become more technical and analytical.
  • In general, companies are looking for the best and brightest individuals who have the personality and desire to sell. Sales representatives need to be familiar with computer technology as computers are increasingly used in the workplace to place and track orders and to monitor inventory levels.
  • Those who want to become sales representatives should be goal oriented, persuasive, and able to work well both independently and as part of a team. A pleasant personality and appearance, the ability to communicate well with people, and problem-solving skills are highly valued. Patience and perseverance also are key to completing a sale, which can take several months.

U.S. Bureau of Labor Statistics. (2005). Occupational Outlook Handbook. Retrieved November 11, 2006 from the www.bls.gov website.

   
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